Act From a Link
No username, no password, no onboarding session. An external contact opens a link and sees only the tasks addressed to them. Links expire, can be revoked, and never open anything inside your internal system.
Module 21 · Quality
How much of your supplier and customer follow-up still lives in email attachments?
The people outside your company who have to answer, review and approve — brought into the same record. A customer reviews a Control Plan or signs a PSW; a supplier answers an 8D or an audit finding. Each opens a secure link, does one task, and the answer lands where it belongs.
What it does
Supplier Portal — what you actually get.
Six capabilities, each tied to a decision your team is already trying to make.
Customer Review of Control Plan, PFMEA & PSW
Your customer's reviewer approves or rejects element by element, grants an interim approval, and signs with a typed name and a fresh confirmation code. The decision is written straight into the submission.
Supplier PPAP & Checklist Tasks
Request PPAP elements, APQP checklists or ad-hoc evidence from a sub-tier supplier. They answer item by item; you accept or return each one. Supplier readiness stops being a status you chase by phone.
Supplier 8D & Audit Responses
Send a supplier the containment, root cause and corrective action steps of an 8D, or a finding from a second-party audit. Their answer enters your CAPA only after your engineer accepts it.
Black-Box Sharing
Share a PFMEA or Control Plan without giving away the know-how. Hidden columns are removed before the page leaves the server, every view carries a watermark naming the viewer, and download and print are disabled.
A Complete External Audit Trail
Every link opened, document viewed, answer submitted and decision signed is on one timeline — who, when and from where. Overdue tasks and answers waiting on your side are counted on the portal home.
Standards & Compliance
Built for the standards your regulators and customers already require.
- IATF 16949
- AIAG PPAP 4th Edition
- AIAG APQP
- VDA 6.3
- ISO 9001
Better Together
Modules that work alongside this one.
Zometric's modules share a single data backbone — adopting more of them compounds the signal-to-noise advantage.
Module 20
PPAP
PPAP 4th edition submissions assembled from live data — 18 elements, the PSW and customer approval, with every gap explained.
Module 19
APQP
Programs, gates and deliverables on APQP 3rd edition — with status read live from the FMEA, Control Plan and PPAP instead of typed into a tracker.
Module 22
CAPA & 8D
One 8D problem-solving engine for complaints, audit findings and internal issues — from containment to verified effectiveness.
Module 24
Audit Management
A risk-based audit programme, VDA 6.3 scoring and Layered Process Audits on the phone — with every finding followed to a closed CAPA.
See Supplier Portal running on your line.
A 30-minute discovery call. A 2–3 week pilot on real factory data. Then scale at your pace.